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Critical Incident Support Service

This free member support service, delivered by EAP Consultants, is customised to advise CPA Members on the most appropriate intervention in the event of a critical incident.  

What Benefits can Members Achieve from This Service?

CPA members now have direct and FREE access to EAP Consultants experts in the event of a critical incident. This service provides CPAs with: 
  • Advice on issues including best practice procedures following an incident,
  • Guidance on how to reduce the number of psychological casualties among their employees,
  • Expertise and advice on how best to work towards restoring normal service operations as soon as possible. 
Richard Monahan, Critical Incident Manager with EAP Consultants, is available to provide crisis telephone support and consultation to CPAs. 

**On-site interventions can also be organised and provided, at an additional cost. 

Further Information about this new service, on-site interventions and further services contact Richard Monahan, at EAP Consultants, on 1890 252 718 or visit www.eapconsultants.ie.

What are Typical Critical Incidents?

Typical critical incidents include: 
  • Workplace accidents
  • Fire
  • Witnessing an accident/serious incident
  • Suicide
  • Murder
  • Armed robberies
  • Transport accidents 
  • Violence 
  • (Sudden) death of an employee, family or friend
  • Assault/Violence
  • Acts of terrorism  

Who is EAP Consultants?

EAP Consultants is an Irish indigenous consulting firm specialising in the provision of Critical Incident Services, Employee Assistance and Health & Well-Being services.  

Over the past fifteen years EAP Consultants have led the field in establishing a well-tested and proven model of management practice, which has contributed to a long-standing record of successfully delivering quality programmes.  Client organisations range from large national and multi-national organisations with multiple sites across Ireland to medium and small organisations from both the public and private sector. 

For more information visit www.eapconsultants.ie.