We use cookies to give you the best possible experience on our site. By continuing to use the site you agree to our use of cookies. Find out more.


CPD Webinars FAQs

How do I purchase a CPD Webinar?

To purchase a CPD Webinar please visit the CPD Courses section of our website. You can either search for your chosen event in the CPD Courses section.Once you have found your chosen event please select ‘Buy Now’ and follow the instructions online.When payment for this course has been processed by the Institute you will receive an email with registration information, joining instructions, conference call information and CPD Webinar FAQ’s. ** Please remember if you are a CPA Member you must be logged in to avail of the CPA Member rate. 

What do I need to participate in a CPD Webinar?

You will need a PC and internet connection, with speaker or the option to use headphones

How do I join a CPD Webinar?

Once you have signed up to a webinar or a webinar bundle, you will receive the registration link from a staff member of CPA Ireland. This will be sent to you the morning of the webinar taking place. The email will include instructions on how to register on the Webex webinar software. If it is the first time you are using the webinar software, it will ask you to download an add-on in order for you to be able to connect to the webinar.

I have joined the CPD Webinar, how do I get sound?

If you cannot hear, please follow the following instructions:

Make sure your speakers are turned on and the volume is on and go to:

  1. Communications Tab
  2. Click sound test, if you hear the sound during the test, click the communications  tab again
  3. Click Audio connection Options
  4. Click on Dial in using computer, do not click the sound test link
  5. You should now be able to hear, if you can’t hear please repeat the process.


What time can I join the webinar?

Please see the confirmation email for the date and start time of the webinar. We normally open up the webinar 15 minutes before start time.

Will I be able to ask questions?

You can ask questions through the ‘Chat box’. Simply type your question in the box and click send. The speaker will then be able to read out the query. However, if there is a large volume of queries the speaker may choose to answer them offline

How will I see the slides from the presenter?

The slides are shown live on-screen during the CPD Webinar. A copy of the slides is also emailed to all participants before the event. 

How do I know if my PC / system will allow me to access the CPD Webinar?

To check if your system is compatible with Webex, please click here. This will bring you through to the System Requirements webpage on the Webex website.

What happens if I can’t attend the live webinar?

All our webinars are recorded, and if you have purchased the webinar prior to it taking place you can request the recording after the webinar has taken place. You then have one week to listen to the recording to receive the CPD credit. Make sure that you email a CPA Staff member after listening to the recording to get your CPD credit updated.

What if some of my other team members want to join the CPD Webinar?

Your team members are welcome to join the CPD Webinar. However, to join they must purchase the CPD Webinar in advance of the event.
If they simply watch the CPD Webinar from your screen they will not receive any CPD hours.

Are CPD Webinars CPD accredited?

Live CPD Webinars: If you attend a live CPD Webinar the hours awarded to you will be structured CPD. 100% of your CPD hours can be achieved by attending live CPD Webinars.